Terms and Conditions relating to Purchases of Bees
1.1 Payment is required at the time of booking by credit or debit card.
1.2 Colonies of bees are for collection only. Queens may be collected or posted
Registering / Authority to Keep Bees
1.4 By making a purchase of bees, you, the customer, understands that we are duty bound by law to notify APHA (Animal and Plant Health Agency) of your purchase, if requested, under the terms of the Bee Diseases and Pests Control (England) Order 2006, collection and use of this data complies with GDPR and the data protection act. You also agree to comply with any inspection requirements from the bee inspectorate/ NBU.
1.5 Similarly to point 1.4 you are obliged to ensure you are registered on beebase when keeping bees. This allows the movement of bees and tracing of bee diseases by the APHA. To register see: http://www.nationalbeeunit.com/
1.6 When keeping bees on an allotment it is your responsibly to gain approval/ permission for keeping bees on your allotment from the local council or relevant authority. If you purchase bees and later find you need permission to keep them, we will not be liable for any refund.
Choice of apiary site and insurance
1.8a You should choose an apiary site that is sheltered from the prevailing winds, has full sun most of the day and is out of the way of the public/ neighbours.
Cancellation of Bee Orders
1.9 Please contact us by telephone or e-mail if you need to cancel your bee order. You can cancel free of charge for 14 days after purchase.
2.0 Northumberland Honey Co is not liable for any losses incurred if you have to cancel your bee order. If the bee order is cancelled due to force majeure then Northumberland Honey Co will not be liable for any losses or costs incurred. This includes severe weather events which may effect bees.
2.1 If you cancel at short notice, we will make every effort transfer your bees to another customer, this is not always possible at short notice; the more notice you give us the better.
2.5 If any queen is found dead on arrival this needs to be reported to us immediately upon delivery. Please note special delivery items are signed for and recorded so we are aware of when the items have been delivered.
2.6 Queens are guaranteed from being drone layers for the first 21 days only. Given the variable nature of matings and problems that can also co-exist in the hive we are only able to guarantee queens against drone laying for this period of time. If queens are suspected of being drone layers and a replacement is sought, the original queen must be returned in a queen cage with candy, sent by Royal Mail special delivery with attendents for us to inspect and test. We will allow her to lay, and examine her spermatheca before issuing a replacement if she is found to be infertile.